How do I get started?

Email the list of products to Cassidy@webuysurplustoner.com. Please take a picture of the items as well so we can give you an accurate price.

What happens after I send over the list?

Once the quote is accepted by both parties a purchase order will be sent over.

Who pays for the shipping?

If you prefer to have the items shipped over please send us the shipping detail (box quantity, weight & dimension). We will take care of the shipping cost by sending you over our UPS Label. (* Our shipping cost is lower)

Can I use my own shipping label?

Yes you can use your own shipping label, but let us know in advance

How do I pack the product(s)?

Please pack all items with proper cushion, and make sure products are in good condition, no damages or leaks. Do not send out the products in its original packaging or put the shipping label on the original product, and do not write on the retail boxes. We kindly ask that these items come back to us in good condition since we resell them.

Can we drop off the product(s)?

Yes you can drop off the item(s) to our Huntington Beach location.

Is drop off available on Saturday?

Yes drop off is available by appointment only. Please let us know at least a day in advance.

How will I receive the payment?

We can send a payment through PayPal, a check or cash.

How long will the check take?

We cut the checks on Friday through Chase electronic check. The check takes about 3-5 business days.

Will cash always be available?

Cash will only be available for drop offs. If you would like to get paid in cash please inform us in advanced upon your arrival for drop offs. Cash will be paid once we inspect the products.